Feedback is an important part of every business and even more important in the restaurant industry. Often comment cards with negative feedback are never turned in by the server for fear of punishment or termination.
With our post-dine interactive survey called "Rate My Dine", guests are asked to visit your unique URL to complete a short survey. Every one of our clients has the ability to fully customize their questions and to change them at every time.
Results to the surveys are available 24/7/365 online.
The Rate My Dine survey is a perfect Feedback System for growing and multi-unit restaurant concepts. We can deliver the results of a survey to specific team members based on a response to a specific question (i.e. - the GM for Store #1 gets notified only when his store gets a survey submitted).
In addition, since all of our services "speak" with each other... as Guests complete a survey they can be automatically added to your eClub!